FAQs

We have provided answers to common questions below, however, we also encourage you to reach out to our Leasing Team! We would love the opportunity to assist you.

APPLICATIONS & LEASING

How Do I Apply for an Apartment at The Vistas?
To begin, select your desired apartment on the Floor Plans page and then register for our online application. Then you can review our rental criteria, invite co-applicants, complete your application, and pay your application fees via Credit Card. We try to let you know your application results as quickly as possible, and most applications only take 1-2 business days.

How much is the Application Fee for The Vistas?
The application is $30 per adult applicant.

How much is the Security Deposit at The Vistas?
We require a $125 Refundable Holding Deposit, or $75 Non-Refundable Deposit Waiver.

Applicants must provide a Deposit at the time of their application to hold their desired apartment. The Deposit is fully refundable should you cancel your application within 24 hours, or should your application be declined. After 24 hours, the deposit is non-refundable unless your credit score falls in the “Conditional” to “Low Accept” range and will require a larger deposit. In these cases, we will allow an additional 24 hours for you to make your rental decision before your initial Deposit becomes nonrefundable.


Do you accept Co-Signers at The Vistas?
Yes. Co-signers must complete an application and make 5x the monthly rent.

Does The Vistas offer Short Term Rentals? What Lease Terms are available at The Vistas?
We offer lease terms from 2-15 months. When your initial lease term expires, you may choose to renew your lease or continue on month-to-month. Please note that rental rates vary by lease term.

Does The Vistas offer Furnished Apartments?
No, we do not have furnished apartments available for rent, however we are happy to recommend furniture rental services to you!

COMMUNITY POLICIES

What is The Vistas Pet Policy?
We are a pet-friendly community. All pets must be accompanied on leashes when walking around property grounds. Guests and residents are responsible for immediately and responsibly cleaning up after their animals.

We also require:
Maximum of 2 Pets per Home
$200 Non-Refundable Pet Fee
$200 Fully-Refundable Pet Deposit
$15/month Pet Rent (per Pet)

Breed Restrictions apply, and include: Pit Bull, Staffordshire Bull Terrier (American or English), Rottweiler, Doberman Pinscher, Chow, German Shepherd, Mastiff (Bull or Cane Corsos), Malamute, Husky, Presa Canario, American Bull Dog, Great Dane, Akita, Wolf Hybrid, and any hybrids, combinations, or mixes of the above. 

Does The Vistas require Renter's Insurance?
Yes. All applicants are pre-approved for rental insurance through eRenterPlan. We also accept Rental Insurance with your preferred carrier (many plans will bundle your auto and renter’s insurance), provided the plan meets our minimum requirements. Please contact our office for more information.

What forms of Rent Payment does The Vistas accept?
We are proud to offer easy online payments. You may access our resident website on a computer or mobile device, or download the RENTCafe app, and pay rent online via your Checking Account (ACH), Credit Card, Debit Card. Please note that paying via ACH online does not incur a convenience fee. Offline, you may pay via a personal check or MoneyGram. We do not accept cash in the office.